TERMS & CONDITIONS

Check-In

  • Check-in begins at 3:00 PM.
  • Guests arriving after office hours can take advantage of our convenient late check-in process. Please contact us if you expect to arrive late.

Check-Out

  • Check-out time is 11:00 AM.
  • Late check-out may be available upon request but cannot be guaranteed. Additional fees may apply.

Reservations & Payment

  • A valid credit card is required to guarantee all reservations.
  • Full payment is typically processed at check-in unless otherwise stated.
  • Guests must be at least 18 years old to reserve a room.

Third-Party Reservations

Reservations made through third-party booking websites (such as Expedia, Booking.com, Hotels.com, Priceline, etc.) must be canceled, modified, or refunded through the same website or travel agency where the reservation was originally made. Whispering Sands Motel is unable to modify or cancel third-party reservations directly, and all changes are subject to the policies of the booking provider.

Cancellation Policy

Standard Reservations

  • Reservations may be canceled free of charge up to 24 hours before your scheduled arrival date.
  • Cancellations made within 24 hours of arrival, or no-shows, will be charged the first night's stay.

Non-Refundable Reservations

  • Reservations booked under a non-refundable rate cannot be canceled, modified, or refunded.

Group Reservations

  • Group reservation policies may differ from individual reservations.
  • Final rooming lists, payment schedules, and cancellation deadlines will be outlined in your group agreement.

No-Show Policy

Guests who do not arrive on their scheduled arrival date and have not contacted the motel will be considered a no-show and will be charged according to the reservation's cancellation policy.

Smoking & Vaping

Whispering Sands Motel is a 100% smoke-free and vape-free property.
Smoking or vaping inside guest rooms is prohibited. A $250 cleaning fee will be charged for any evidence of smoking or vaping in the room.

Pets

Pets are welcome only in designated pet-friendly rooms. A $25 per pet, per night pet fee applies. Guests traveling with pets must notify the motel in advance to ensure a pet-friendly room is available.

Unauthorized pets or pets staying in non-pet-friendly rooms may result in additional cleaning fees. Service animals are always welcome in accordance with applicable laws.

Quiet Hours

To ensure a restful stay for all guests, quiet hours are observed daily from 11:00 PM to 7:00 AM.

Housekeeping

Housekeeping service is available upon request during your stay. Fresh towels and additional amenities are always available—simply stop by the front desk or give us a call.

Parking

Complimentary parking is available for registered guests. We also offer parking suitable for larger vehicles, trailers, and boats, subject to availability.

Lost & Found

Items left behind will be held for a limited time. Guests are responsible for shipping costs if they would like an item returned.

Damages

Guests are responsible for any damage to rooms or motel property beyond normal wear and tear. Charges may be applied for repairs, excessive cleaning, or replacement of damaged or missing items.

Visitors

For the comfort and safety of all guests, registered guests are responsible for the conduct of their visitors. Excessive occupancy or disruptive behavior is not permitted.

Safety

Please help us maintain a safe environment by locking your room when unattended and reporting any maintenance or safety concerns to the front desk immediately.

Questions?

If you have any questions about our policies before or during your stay, our team is always happy to help. Please contact the front desk for assistance.